Mark The Beat

Introduction

Mark The Beat ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our concert tracking and review platform.

Information We Collect

We collect information you directly provide to us, including:

Account Information: Username, email address, and password when you register
Profile Information: Display name, profile picture, bio, and other optional profile details
Content: Reviews, ratings, comments, concert attendance records, and other content you post
Communications: Messages you send to us or other users through the platform

When you access our service, we automatically collect:

Device Information: IP address, browser type, device type, and operating system
Usage Data: Pages visited, features used, search queries, and interaction patterns
Cookies and Tracking: We use cookies and similar technologies to maintain your session and improve your experience

How We Use Your Information

We use your information to:

Provide, maintain, and improve our services
Create and manage your account
Personalize your experience and show relevant content
Communicate with you about updates, features, and support
Detect, prevent, and address security issues and abuse
Comply with legal obligations and enforce our Terms of Service
Analyze usage patterns to improve our platform and develop new features

How We Share Your Information

We may share your information in the following circumstances:

Public Content: Your reviews, ratings, and profile information are visible to other users
Service Providers: We share data with third-party vendors who help us operate our platform (hosting, analytics, email, etc.)
Legal Requirements: We may disclose information to comply with legal obligations or respond to lawful requests
Business Transfers: In the event of a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

Gmail Import

We offer an optional Gmail import feature that searches your email history for past concert tickets so we can add those concerts to your attendance records. This feature only runs when you explicitly authorize it, and we have designed it to access the minimum amount of data needed:

Limited Access: We only retrieve emails sent from a fixed list of ticketing vendors (such as Ticketmaster, AXS, and similar providers). Emails from any other sender are never fetched or read.
No Raw Email Storage: We do not store your raw email content, including subject lines, message bodies, or attachments. We only save the concert details we extract, such as artist names, venue names, event dates, and the ticketing vendor.
AI Processing: We use large language models (LLMs) to extract concert details from your ticketing emails. We only use providers configured for zero data retention, and your email content is never stored by these third parties or used to train their models.
Temporary Access: When you start an import, Google issues us a short-lived access token that is valid for about one hour. We discard this token when the import finishes or fails, and we do not retain it for future use without your explicit consent.

Mark The Beat's use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. You can revoke our access at any time from your Google Account permissions.

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal information, except where we have a legitimate need to retain it (e.g., legal compliance, dispute resolution).

Your Rights

Depending on your location, you may have the following rights:

Access: Request a copy of your personal information
Correction: Update or correct your information through your account settings
Deletion: Request deletion of your account and personal information
Data Portability: Request your data in a structured, commonly used format
Opt-Out: Unsubscribe from marketing communications

To exercise these rights, please contact us at privacy@markthebeat.com.

Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how you use our platform. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features.

Children's Privacy

Our service is not intended for users under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email. Your continued use of the service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

privacy@markthebeat.com